Intense and professional communication with customers represents a great part of Elle Marmi’s success.
Responding in Italian, English, French and German facilitates simple and clear communication and quick answers.
Online even time differences are easy to handle.
Whenever you need information, quotations or technical advice your answer will reach you everywhere on time!
Marketing is an important communication tool for ELLE MARMI s.r.l. distributing information regarding new materials, special projects, events, news and particular aspects concerning the use of marble and other natural materials.
For the latest information you may need please check the EM-Blog.
Collaborating with architects and constructors all over the world Elle Marmi avails of an internationally orientated Sales & Management team communicating in Italian, English, French and German.
Always up-to-date concerning new workmanship techniques, new design aspects and brand new materials, Elle Marmi invests continuously in services, material information and samples.
For Elle Marmi Quality Control is one of the most important topics starting off with the material being chosen personally by experts in the quarry and that it’s origin is guaranteed and traceable. On request a quality certificate can be released.
During processing the material is continuously controlled regarding colour, structure and veins’ direction for design aspects. A video system provides photos from an above view and enables the customer to participate in every single step of the production.
But quality control not only regards the processing it also means numbering of every single piece and providing corresponding cut sheets and drawings with key marked numbers which are prepared by the technical department. Before packing the single pieces are inspected one more time for dimensions and soundness.
Finally the packing is chosen according to country-specifications, sizes, transport method and fragility of goods. In most cases wooden crates are used suitable for road and sea transport whilst double packing in wooden crates is used for airfreight.
Elle Marmi produces exclusively in its workshop in Carrara, Italy. The workshop is equipped with high precision cutting equipment such as CNC Waterjet for creating ornaments and inlays, CNC contouring/shaping machine, CNC bridge saws, edge polishing machines, calibrating and grinding machines, diamond wire saw and tilter.
Elle Marmi’s artisans give a final touch by hand to a great part of the machine-produced single pieces and realize special finishings such as chiseled surfaces.
Before packing the single pieces are dry-laid, numbered and photographed – demonstration is possible also online. This way the agreed pattern is guaranteed and immediately visible for the architect and the customer. Most of the goods are delivered packed in wooden crates to guarantee first quality packaging and safe shipping. The different crates are numbered and listed together with their contents on a packing list in order to simplify logistics and installation on-site.
Elle Marmi is always pleased to welcome customers and organize a guided tour through the workshop and the marble, granite and stone library.
Andrea Luciani himself chooses the marble directly in the quarries. His profound experience and knowledge guide him in deciding for the right block meeting the physical and esthetical requirements/specifications. This guaranties premium quality and traceability.
Regarding additional equipment such as mounting structures and the technical department provides it’s input in order to find the most suitable solution.
Working natural stone requires not only the right machinery, specific know-how regarding properties of the various materials plus their appropriate use, processing and application is essential.
More than 70 years of experience have led to a very sophisticated knowledge and an experienced Technical Department able to offer the following services (on request):
- Consultancy in choosing materials
- Consultancy regarding stone application
- Consultancy in restoration issues
- Consultancy regarding stone protection issues
- On-site surveys
- Taking site measurements
- Shop drawings preparation
- cutting lists /shop tickets preparation
- Professional supervision on site upon request
Any questions? Please contact us: email@example.com